SPIS TREŚCI
CONTENTS
PREFACE
INTRODUCTION
PART I. Costs and finances in hospitals
1.1. New changes in public hospital funding: The French DRGs (GHS) and their consequences on Low-income patients and social disabilities
1.2. Cost accounting and its role in the management of a hospital
1.3. The aspect of resources in activity based costing for hospital management purposes
1.4. The use of cost accounting systems in health care units in the Lublin area
1.5. The role of internal audit in hospitals
1.6. Construction of the soft budget restrictions and health unit debt
PART II. Innovation, organization and management of hospitals
2.1. Organizational Innovations of hospitals
2.1.1. Innovations in hospitals
2.1.2. Innovation and Organisation in the Hospital: a French Perspective
2.1.3. Organizational Innovations in Production of Hospital Service
2.1.4. Organisational standarts of the endoscopic surgery war
2.1.5. Organisation of one day surgery clinic
2.1.6. Information Systems and Risk Management in Health Institutions. A practice-based approach
2.2 Management of hospitals
2.2.1. The application of the process-oriented management concept in improving the productivity of Hospital operation
2.2.2. Functioning of Hospitals after commercialization
PART III. Human Resource, patients' rights and quality service of hospitals
3.1. Human Resource of hospitals
3.1.1. Perspective of personnel function development in Polish hospitals
3.1.2. Interpersonal and intergroup communication process in the hospitals
3.1.3. Ethical aspects of competitions on managing position of hospitals
3.2. Patients' rights while quality of medical services
3.2.1. Quality of medical services from a point of view of patients' rights
3.2.2. Patients’ satisfaction in the medical services quality management – research problems
3.2.3. Perspective of patient in managing quality of medical services
3.2.4. Quality improvement in hospital using the QFD method
3.2.5. Ethical programme of hospitals
CONCLUSIONS